Terms & Conditions — fa99920

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and fa99920 ("the Platform", "we", "us", "our"). By accessing or using any part of the fa99920 website, mobile browser interface, or any associated services — including casino games, sports betting markets, account management, bonus programs, and customer support — you acknowledge that you have read these Terms in their entirety, that you understand them, and that you agree to be bound by them without modification or exception.

If you do not agree with any provision of these Terms, you must immediately cease using fa99920 and close your account. Continued use of the Platform following any update to these Terms constitutes acceptance of the revised version. fa99920 reserves the right to amend these Terms at any time. We will notify registered players of material changes via the email address associated with their account or via a prominent notice on the Platform. It is your responsibility to review the Terms periodically.

These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference and form part of the overall agreement between you and fa99920. Where any conflict exists between these Terms and another policy document, these Terms shall take precedence unless expressly stated otherwise.

fa99920 operates as an online casino and sports betting platform serving the Bangladesh market. All services are provided in English. All financial transactions are denominated in Bangladeshi Taka (BDT) unless an alternative currency is explicitly offered and selected by the Player during account setup.

Access to fa99920 and all of its services is strictly limited to individuals who satisfy all of the following eligibility criteria at the time of registration and on a continuing basis throughout the life of their account:

• You are at least 18 years of age. fa99920 enforces a strict minimum age of 18 and will verify age during registration and at subsequent account milestones. Underage gambling is prohibited without exception.
• You are accessing the Platform on your own behalf and not on behalf of another individual or legal entity.
• You are not subject to any self-exclusion agreement, cooling-off period, or account suspension that would otherwise prohibit your use of the Platform.
• You have not previously had an account on fa99920 suspended or terminated for violation of these Terms.
• You are not an employee, director, agent, or contractor of fa99920, nor an immediate family member of any such person.
• You are accessing the Platform from a jurisdiction where online gambling is not explicitly prohibited by applicable local law, and you accept sole responsibility for determining the legality of online gambling in your jurisdiction.

fa99920 conducts age verification checks as part of the Know Your Customer (KYC) process. Players who are unable to provide satisfactory proof of age will have their accounts suspended and any pending withdrawals placed on hold until verification is completed. Any winnings generated by a player who is subsequently found to be under 18 years of age will be forfeited in full without exception.

fa99920 reserves the right to request additional verification documents at any stage of a player's account history, including but not limited to government-issued photo identification, proof of address, and proof of payment method ownership.

Each individual player is permitted to hold exactly one registered account on fa99920. The creation of multiple accounts by a single individual — whether using the same or different personal details, payment methods, IP addresses, or devices — constitutes a material breach of these Terms and will result in the permanent suspension of all associated accounts and forfeiture of all balances held within them.

During registration, you are required to provide accurate, current, and complete personal information including your full legal name, date of birth, residential address, email address, and mobile phone number. You must keep this information up to date throughout the life of your account. Providing false or misleading registration information is a breach of these Terms and may constitute a criminal offence under applicable law.

Account Security Obligations

You are solely responsible for maintaining the confidentiality of your fa99920 account credentials, including your username and password. fa99920 strongly recommends enabling two-factor authentication (2FA) on your account. You must not share your login credentials with any other person. fa99920 will never ask you to disclose your password via email, phone, or chat.

If you suspect that your account has been accessed without your authorisation, you must notify fa99920 customer support immediately. fa99920 accepts no liability for losses arising from unauthorised account access where the Player has failed to maintain reasonable account security or has shared their credentials with a third party.

KYC Verification Process

fa99920 operates a staged KYC verification process. Basic account functionality is available upon email confirmation. Full withdrawal capability requires completion of identity and address verification. High-value withdrawal requests may trigger enhanced due diligence requirements including source-of-funds documentation. KYC verification is a one-time process unless your circumstances change or we are required to re-verify by applicable compliance standards.

Withdrawal Conditions

Withdrawals will only be processed to the same payment method used for the most recent deposit, subject to that method supporting outbound transfers. This policy is in place to prevent money laundering and to protect the security of player funds. Where a deposit method does not support withdrawals, fa99920 will process the withdrawal to an alternative verified method held in the player's account.

All withdrawal requests are subject to completion of KYC verification. Players who have not completed identity verification will be unable to initiate a withdrawal until verification documents have been reviewed and approved by the fa99920 compliance team. Verification reviews are typically completed within 24 to 48 hours of document submission during business days (Bangladesh Standard Time, UTC+6).

fa99920 reserves the right to delay or withhold any withdrawal request where there is a reasonable suspicion of fraudulent activity, bonus abuse, or a breach of these Terms. In such cases, the Player will be notified via their registered email address and given an opportunity to provide any additional information required to resolve the matter.

Player Funds Protection

Player deposits are maintained in accounts that are structurally separate from fa99920's operational funds. This segregation means that your deposited balance is protected from operational business risk and remains available for withdrawal at any time, subject to completed KYC verification and the absence of any compliance holds.

fa99920 offers a range of bonuses and promotional offers to eligible registered players. All bonuses are subject to the specific terms published alongside each offer, and to the general bonus conditions set out in this section. Where a conflict exists between a specific offer's terms and these general conditions, the specific offer terms shall prevail for that offer only.

General Bonus Conditions

• Bonuses are available to players who have completed at least the first stage of KYC verification unless explicitly stated otherwise in the offer terms.
• Each bonus offer may only be claimed once per player, per household, per device, and per IP address unless the offer explicitly states otherwise.
• Standard wagering requirement for all bonuses is 30x the bonus amount unless a different figure is stated in the specific offer terms. Wagering must be completed within 30 calendar days of the bonus being credited.
• Bonus funds are applied after real-money funds in the player's account have been fully depleted. Real-money winnings generated while bonus funds are active are credited to the bonus balance and subject to wagering requirements.
• Maximum bet while a wagering requirement is active is ৳500 per spin or wager unless stated otherwise. Bets exceeding this limit while a bonus is active may result in the bonus and associated winnings being voided.
• Not all games contribute equally toward wagering requirements. Slot games typically contribute 100%, while live casino, table games, and sports betting may contribute at a reduced rate. Specific contribution rates are published in each offer's terms.
• fa99920 reserves the right to withdraw any bonus offer at any time without prior notice. This does not affect bonuses already credited to a player's account prior to the withdrawal of the offer.

Bonus Abuse

fa99920 employs automated and manual detection systems to identify bonus abuse patterns including, but not limited to, systematic low-variance wagering designed to satisfy wagering requirements while minimising loss exposure, use of multiple accounts to claim the same bonus, and coordinated play between multiple players to qualify for bonuses. Where bonus abuse is detected, fa99920 reserves the right to void the bonus, reverse associated winnings, and suspend the player's account.

All casino games available on fa99920 are provided by licensed third-party game studios including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, and NetEnt. Each game is governed by its own rules as defined by the provider. fa99920 does not alter game mechanics, paytables, or RTP figures set by the provider. Published RTP percentages reflect theoretical long-run return and do not guarantee individual session outcomes.

Sports Betting Rules

Sports betting markets on fa99920 cover cricket (BPL, IPL, T20 World Cup, ICC events, Bangladesh Tigers international fixtures), football, kabaddi, field hockey, tennis, and basketball. The following general rules apply to all sports betting activity:

• All bets are final once confirmed by the Platform. Bets cannot be cancelled or modified after confirmation except where a specific cash-out feature is offered and the cash-out offer has not yet expired.
• In the event of a match being abandoned, postponed, or suspended, bets will be settled in accordance with the specific sport's rules as published in the sportsbook help section. In most cases, matches must start within 12 hours of the scheduled kick-off or toss for bets to remain valid.
• fa99920 reserves the right to void any bet placed on an event where a pricing error has occurred, where the odds offered were materially incorrect due to a technical fault, or where the outcome of the event was known prior to the bet being placed.
• Maximum payout per single bet slip is ৳500,000 unless a higher limit is expressly agreed in writing with fa99920 management. Accumulator bets are subject to separate maximum payout terms published in the sportsbook.
• In-play betting markets may be suspended at any time during a live event. fa99920 accepts no liability for failure to place an in-play bet due to market suspension.

Malfunction Policy

In the event of a technical malfunction affecting a casino game or sportsbook market — including server errors, disconnections, or software faults — fa99920 reserves the right to void affected bets and refund the wager amount to the player's account balance. Malfunction voids all pays and plays. fa99920 accepts no liability for losses arising from technical malfunctions beyond the refund of the original wager.

The following conduct is strictly prohibited on fa99920. Engaging in any of the below may result in immediate account suspension, permanent termination, forfeiture of account balance, and where applicable, reporting to relevant law enforcement authorities:

• Multi-accounting: Creating or operating more than one player account, whether under the same or different personal details.
• Fraudulent payments: Using stolen, unauthorised, or fraudulently obtained payment credentials to fund an account or process a withdrawal.
• Money laundering: Using fa99920 as a vehicle to deposit, transfer, or withdraw funds obtained through illegal activity.
• Bonus abuse: Systematically exploiting bonus offers through low-variance play, account duplication, or collusion with other players to satisfy wagering requirements without genuine gameplay risk.
• Automated wagering: Using bots, scripts, macros, or any other automated tool to place bets, spin slot reels, or interact with the Platform on your behalf.
• Collusion: Coordinating play with other players in live dealer games, poker, or other multiplayer formats to gain an unfair advantage.
• Exploitation of errors: Taking advantage of known or suspected software bugs, pricing errors in sportsbook odds, or display errors to generate profits that would not be available under normal operating conditions.
• VPN circumvention: Using a virtual private network or proxy service to access fa99920 from a jurisdiction where you are not entitled to use the Platform, or to mask prohibited activity.
• Chargebacks: Initiating fraudulent or unjustified payment chargebacks with your bank or payment provider after depositing funds at fa99920.

fa99920 employs industry-standard fraud detection tools, transaction monitoring systems, and behavioural analysis to identify prohibited conduct. Players are encouraged to report suspected prohibited conduct by contacting customer support.

fa99920 reserves the right to suspend or permanently close any player account at its sole discretion. Circumstances that may lead to account suspension or closure include, but are not limited to, breach of these Terms, failure to complete KYC verification within a reasonable timeframe, reasonable suspicion of fraudulent activity, and requests from law enforcement or regulatory authorities.

Where an account is suspended pending investigation, the player's balance will be held and not processed for withdrawal until the investigation is concluded. If the investigation determines that no breach has occurred, the balance will be released and the account reinstated. If a breach is confirmed, the balance may be partially or fully forfeited depending on the nature of the breach.

Voluntary Account Closure

Players who wish to close their fa99920 account voluntarily may do so at any time by contacting customer support. Prior to processing the closure, any remaining real-money balance (net of any applicable bonus conditions) will be returned to the player's verified payment method. Players who wish to close their account for responsible gaming reasons are encouraged to use the self-exclusion tool, which provides a more structured and enforceable account restriction than a standard closure request.

Dormant Accounts

An account is considered dormant after 12 consecutive months of inactivity — defined as no login, deposit, withdrawal, or wagering activity. fa99920 will notify the player via their registered email address prior to applying any dormancy administration fee. The dormancy fee is ৳200 per month or the remaining account balance (whichever is lower) and is deducted from the account balance until the balance reaches zero. Players may reactivate a dormant account at any time by logging in and verifying their identity.

These Terms and Conditions, together with the Privacy Policy and Responsible Gaming Policy available on fa99920, represent the complete and exclusive agreement between the Player and fa99920 with respect to the subject matter herein. If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.